From Insight to Impact: The Creator-Led Strategy Behind Form’s International Breakthrough
How creator science and strategic performance media helped Form Nutrition scale internationally—fueling sustained new customer growth in the US market.

Form Nutrition
eCommerce
Ongoing
Paid Social, PPC & Performance Creative
Form Nutrition
eCommerce
Ongoing
Paid Social, PPC & Performance Creative
Challenge
Form Nutrition is no ordinary supplement brand. A pioneer in the plant-based nutrition space, Form blends scientific efficacy with aesthetic appeal—offering premium wellness products that match a modern lifestyle.
Already a category leader in the UK, Form set its sights on a bigger challenge: growing market share in the US and turning performance media into a true acquisition engine. With high-quality products, loyal customers, and a premium price point, the brand had strong fundamentals—but scaling internationally required a new level of creative and structural thinking.
The brief was clear:
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Drive new customer acquisition
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Grow brand presence in the United States and other key markets
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Build a repeatable, scalable testing methodology for creative that could adapt over time



Solution
Our work with Form Nutrition started the way most good partnerships do: with a forensic audit.
We began by deconstructing their existing paid social structure. While the brand had already seen success in the UK, the account setup wasn’t optimised to take full advantage of Meta’s machine learning capabilities. Fragmented campaign structures and legacy creative testing methods were holding back efficiency.
We simplified the account architecture, streamlining spend toward new customer acquisition and enabling broader learning across key segments. With a more focused setup, we launched our audience and creative testing protocol—targeting improvements in New Customer CPA (NCPA) from day one.
Our data science team then built out custom dashboards to track performance at an hour-by-hour level, giving us near real-time oversight and the ability to flex budget and strategy during high-traffic windows. Over time, this allowed us to fine-tune spend efficiency across geography, device, and time of day.
But the real unlock? Creator science.
The Creative Breakthrough
Using our creator science methodology, we analysed the DNA of high-performing assets across both prospecting and retargeting campaigns. Our internal models identified patterns around message structure, length, phrasing, and visuals that drove consistent NCPA wins.
From there, our creative team collaborated with Form’s in-house and external production partners to build assets around three core thematic pillars—each with four messaging angles, tested in a structured matrix.
This wasn’t just creative iteration. It was scientific hypothesis testing, applied to storytelling. With every round, we used performance data to validate or retire specific hooks, tones, and framings—turning subjective “creative ideas” into objective growth assets.
Knowledge transfer was built into the process, ensuring every stakeholder—from our designers to Form’s agency partners—had access to the insights driving success.
Results
Through a strategic blend of paid media architecture, data-led creative testing, and real-time performance tracking, we achieved sustained international growth for Form Nutrition.
Highlights included:
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Significant YoY new customer growth in the US
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A dramatically improved NCPA across prospecting
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A repeatable creative testing system with a high success rate
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A performance loop that enabled constant, controlled scaling over three years
This wasn’t a one-off campaign. It was the foundation of a system designed to grow and adapt—supporting Form’s emergence as a true global wellness brand.
Growth Y.O.Y
New Market Growth
More creative tested
Markets
Top Ads




“Working with the team at The Graygency has been great, they integrate well with our team, communicate and report well all while providing insight into performance with a deep understanding across all channels and a structured approach to creative, testing and scaling.”
